beta
All Systems Operational
Consumer Connect Operational
Tracking Operational
Notifications Operational
Returns Operational
The Publisher Operational
Consumer Connect Application Operational
Cross-Border Retail Operational
Checkout - Envoy Operational
Checkout - API Operational
PO Generation Operational
Post Order Processing Operational
Catalog Operational
Localization Operational
Consulate Operational
Hub Application Operational
Delivery API & Technology Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Developer Portal Operational
Developer Portal Operational
Fulfillment API & Technology Operational
Fulfillment Integration (API & Files) Operational
Fulfillment Client Portal Operational
Identity API Operational
IdentifyAddress Operational
IdentifyRisk Operational
IdentifyEmail Operational
IdentifyEntity Operational
Locate API Operational
GeoCode Operational
GeoSearch Operational
GeoMap Operational
GeoZone Operational
GeoRoute Operational
GeoEnrich Operational
GeoRisk Operational
Geo911 Operational
GeoLife Operational
GeoProperty Operational
GeoTax Operational
GeoComm Operational
GeoTime Operational
GeoLocation Operational
GeoPost Operational
GeoIdentity Operational
GeoStreets Operational
Returns API & Technology Operational
Tracking Operational
Returns Integration (API & Files) Operational
Returns Shipment Manager Operational
Shipping API Operational
Address Validation Operational
Create Label Operational
Get Rates Operational
Tracking Operational
Merchant Portal Operational
Create Manifest Operational
Transaction Reports Operational
Carrier Info Operational
Pickups Operational
Create Label (APAC) Operational
Create Manifest (APAC) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2020

No incidents reported today.

Feb 17, 2020
Resolved - We experienced a technical issue with Signup for new users in Developer Portal earlier today. At this time we see full functionality in the Developer Portal. We continue to closely monitor the situation.
Feb 17, 10:40 EST
Update - We are currently experiencing technical issues with our PB Developer Portal PRODUCTION environment that may prevent you from signup is for new customer. The Current impact is only on new customers. Existing customer can use the Developer portal without any issue.
Feb 17, 10:24 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 09:50 EST
Investigating - We are currently experiencing technical issues with our PB Developer Portal PRODUCTION environment that may prevent you from accessing the Developer Portal.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operations. We will send you an update as quickly as possible.
Feb 17, 09:37 EST
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - Dear Customers,

The problem that was causing potential production Tracking issues is over.

All Tracking services are online and fully operational.

We apologize for any inconvenience and thank you for your continued partnership with Pitney Bowes.

Regards,
The Tracking Production Support Team
Feb 10, 11:51 EST
Monitoring - Dear Customers,

We believe we have resolved the issue that was affecting production Tracking. However, we are closely monitoring the situation and want to see several more hours of stable performance before we declare this issue as fully resolved.

Currently, all Tracking services are online and operational.

We apologize for the inconvenience and thank you for your continued partnership with Pitney Bowes.

Regards,
The Tracking Production Support Team
Feb 10, 10:10 EST
Investigating - We are currently experiencing technical issues with our Tracking production environment that may prevent you from using all features.
Our team is investigating to determine the full scope of the issue and will be working to restore the operation of Tracking. We will send you an update as quickly as possible.
Feb 10, 08:07 EST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020
Resolved - Dear Pitney Bowes API Developer,

We experienced a technical issue starting at 07:16 PM ET. We began seeing recovery at 07:53 PM ET and we are closely monitoring. This impacted our production environment. At this time we see full functionality in the API System.

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued partnership with Pitney Bowes.

This is the final notification regarding this unplanned outage.

Thank you,
The Pitney Bowes API Team
software.support@pb.com
Feb 6, 19:57 EST
Investigating - Dear Pitney Bowes API Developer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the API System.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

We apologize for any inconvenience and thank you for your continued partnership with Pitney Bowes.

Thank you!
The Pitney Bowes APIs Team
software.support@pb.com
Feb 6, 19:38 EST
Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.