PB Products Status

beta

All Systems Operational

About This Site

Client Connect Operational

client.pitneybowes.com Operational

Consumer Connect Operational

Tracking Operational

Notifications Operational

Returns Operational

The Publisher Operational

Consumer Connect Application Operational

Delivery API & Technology Operational

Tracking Operational

Delivery Integration (API & Files) Operational

Shipment Manager Operational

Delivery API & Technology – Sandbox Operational

Tracking Operational

Delivery Integration (API & Files) Operational

Ecommerce APIs (Formerly Shipping API) Operational

Address Validation Operational

Carrier Info Operational

Create Label Operational

Create Label (APAC) Operational

Create Manifest Operational

Create Manifest (APAC) Operational

Electronic Delivery Operational

Get Rates Operational

Merchant Portal Operational

Pickups Operational

Retrieve HS Codes Operational

Shopping Cart Quotes Operational

Tracking Operational

Transaction Reports Operational

Ecommerce APIs (Formerly Shipping API) – Sandbox Operational

Address Validation Operational

Carrier Info Operational

Create Label Operational

Create Label (APAC) Operational

Create Manifest Operational

Create Manifest (APAC) Operational

Electronic Delivery Operational

Get Rates Operational

Merchant Portal Operational

Pickups Operational

Retrieve HS Codes Operational

Shopping Cart Quotes Operational

Tracking Operational

Transaction Reports Operational

Fulfillment API & Technology Operational

Fulfillment Integration (API & Files) Operational

Fulfillment Client Portal Operational

Fulfillment API & Technology – Sandbox Operational

Fulfillment Integration (API & Files) Operational

Returns API & Technology Operational

Tracking Operational

Returns Integration (API & Files) Operational

Returns Shipment Manager Operational

Reporting Operational

Returns API & Technology – Sandbox Operational

Tracking Operational

Returns Integration (API & Files) Operational

Reporting Operational

Presort Services Operational

(Portal) presort.pitneybowes.com Operational

(Legacy Portal) MyAccount Operational

SFTP – Customer Access Operational

SFTP – USPS Dedicated Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

SANDBOX - Standard Returns Services - Incident - Initial Notification

Resolved - This issue has been resolved. At this time we see full functionality in the PB Standard Returns Services in SANDBOX environment. We continue to closely monitor the situation.
Apr 16, 17:06 EDT

Investigating - We are currently experiencing technical issues with our PB Standard Returns Services in SANDBOX environment (TEST) that may prevent you from using all features of the Standard Returns Services.

This issue is only impacting Create Shipment return shipment type on the SANDBOX environment. PRODUCTION environment is not affected.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Apr 16, 16:17 EDT

Expedited Delivery Services Sandbox- Incident - Initial Notification

Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the PB Expedited Delivery Services SANDBOX environment. We continue to closely monitor the situation.
Apr 16, 05:01 EDT

Update - We are continuing to investigate this issue.
Apr 16, 00:45 EDT

Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services SANDBOX environment that may prevent you from using all features of the Expedited Delivery Services. Create Shipment API in the SANDBOX environment are having issues.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Apr 16, 00:31 EDT

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.