beta
All Systems Operational
Shipping API Operational
Address Validation Operational
Create Label Operational
Get Rates Operational
Tracking Operational
Merchant Portal Operational
Create Manifest Operational
Transaction Reports Operational
Locate API Operational
GeoCode Operational
GeoSearch Operational
GeoMap Operational
GeoZone Operational
GeoRoute Operational
GeoEnrich Operational
GeoRisk Operational
Geo911 Operational
GeoLife Operational
GeoProperty Operational
GeoTax Operational
GeoComm Operational
GeoTime Operational
GeoLocation Operational
GeoPost Operational
GeoIdentity Operational
Identity API Operational
IdentifyAddress Operational
IdentifyRisk Operational
IdentifyEmail Operational
IdentifyEntity Operational
Developer Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Completed - The scheduled maintenance has been completed.
Mar 15, 03:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 21:30 EDT
Scheduled - The PB Complete Shipping APIs Transaction reports in the PRODUCTION environment will be undergoing scheduled maintenance on Thursday, March 14, 2019 - 9:30 PM ET for approximately 6 Hours. TRANSACTION REPORTS are the ONLY functionality expected to be impacted by this update. All other Shipping APIs should be working normally.

Possible Action Required:
During this maintenance window the data returned by the Transaction Reports API may not be up to date. If you encounter issues, please try your operation again after the maintenance window concludes (March 15, 2019 – 3:30 AM ET). If you experience issues with the Shipping API Production Environment after the maintenance window, please contact the PB Shipping API Support Team at ShippingAPISupport@pb.com.

We apologize for any inconvenience and thank you for your continued partnership with Pitney Bowes. For more information, please contact us at ShippingAPISupport@pb.com.
Mar 13, 10:01 EDT
Mar 13, 2019
Resolved - The USPS experienced a technical issue starting at 1:30 PM ET. The USPS began seeing recovery at 2:50 PM ET and we are closely monitoring. This impacted our Tracking API. At this time we see full functionality in the Shipping API System.
Mar 13, 15:11 EDT
Identified - The USPS is experiencing technical issues with their Tracking System. We are receiving errors from the USPS when requesting tracking events. The USPS is working on this issue with their Telecom provider.

We will provide updates as we receive them from the USPS.
Mar 13, 13:49 EDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - We experienced a technical issue starting at 06:11 PM ET. We began seeing recovery at 06:42 PM ET and we are closely monitoring. This impacted our PRODUCTION environments. At this time we see full functionality in the Shipping API System.
Mar 11, 18:53 EDT
Update - We are continuing to investigate this issue.
Mar 11, 18:35 EDT
Investigating - We are currently experiencing technical issues with our Shipping API PRODUCTION environment that may prevent you from using the Shipping APIs
Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operations. We will send you an update as quickly as possible.
Mar 11, 18:33 EDT
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.