beta
All Systems Operational
Client Connect Operational
client.pitneybowes.com Operational
Consumer Connect Operational
Tracking Operational
Notifications Operational
Returns Operational
The Publisher Operational
Consumer Connect Application Operational
Delivery API & Technology Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Shipment Manager Operational
Delivery API & Technology – Sandbox Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Ecommerce APIs (Formerly Shipping API) Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant ? Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Ecommerce APIs (Formerly Shipping API) – Sandbox Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Fulfillment API & Technology Operational
Fulfillment Integration (API & Files) Operational
Fulfillment Client Portal Operational
Fulfillment API & Technology – Sandbox Operational
Fulfillment Integration (API & Files) Operational
Returns API & Technology Operational
Tracking Operational
Returns Integration (API & Files) Operational
Returns Shipment Manager Operational
Reporting Operational
Returns API & Technology – Sandbox Operational
Tracking Operational
Returns Integration (API & Files) Operational
Reporting Operational
Presort Services Operational
(Portal) presort.pitneybowes.com Operational
(Legacy Portal) MyAccount Operational
SFTP – Customer Access Operational
SFTP – USPS Dedicated Operational
Developer Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:30 EDT
Scheduled - We will be performing system maintenance in our Delivery PRODUCTION environment on Thursday, 2024-06-12, 04:30 AM ET for 2 hours.

Description:
We will be making modifications to the Delivery PRODUCTION environment which will improve overall performance and stability.

If you experience any other issues during the maintenance window, please contact the GEC Tech Support Team at gec-techsupport@pb.com.

Thank you!
GEC Tech Support Team
gec-techsupport@pb.com

Jun 11, 03:49 EDT
Jun 11, 2024
Resolved - New merchant signup through the Merchant Portal functionality is working now.

If you experience any issues, please contact the PB Shipping API Support Team at ClientSupportTechServices@pb.com.

Jun 11, 22:46 EDT
Investigating - We are currently experiencing technical issues with new merchant signup through the Merchant Portal in SANDBOX environment (TEST) .

This issue is specific to new merchant signup, the rest of the merchant portal functionalities are not affected.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operations. We will send you an update as quickly as possible.

Jun 11, 21:48 EDT
Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.
Jun 11, 08:39 EDT
Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Jun 11, 08:01 EDT
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Thursday, 2024-06-06 , 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2024-06-06 08:00 PM ET
End date/ Time: 2024-06-07 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Jun 5, 08:14 EDT
Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 05:00 EDT
Scheduled - We will be performing system maintenance in our Delivery PRODUCTION environment on 06 June, 5AM ET.

Description:
We will be making modifications to the Delivery PRODUCTION environment which will improve overall performance and stability.

If you experience any other issues during the maintenance window, please contact the GEC Tech Support Team at gec-techsupport@pb.com.

Thank you!
GEC Tech Support Team
gec-techsupport@pb.com

Jun 6, 04:08 EDT
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024
Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Standard Delivery Services. We continue to closely monitor the situation.
Jun 3, 12:07 EDT
Investigating - We are currently experiencing technical issues with our Standard Delivery PRODUCTION environment that may prevent you from using Pricing APIs.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of Deliveries. We will send you an update as quickly as possible.

Jun 3, 11:46 EDT
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.