beta
All Systems Operational
Client Connect Operational
client.pitneybowes.com Operational
Consumer Connect Operational
Tracking Operational
Notifications Operational
Returns Operational
The Publisher Operational
Consumer Connect Application Operational
Delivery API & Technology Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Shipment Manager Operational
Delivery API & Technology – Sandbox Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Ecommerce APIs (Formerly Shipping API) Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant ? Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Ecommerce APIs (Formerly Shipping API) – Sandbox Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Fulfillment API & Technology Operational
Fulfillment Integration (API & Files) Operational
Fulfillment Client Portal Operational
Fulfillment API & Technology – Sandbox Operational
Fulfillment Integration (API & Files) Operational
Returns API & Technology Operational
Tracking Operational
Returns Integration (API & Files) Operational
Returns Shipment Manager Operational
Reporting Operational
Returns API & Technology – Sandbox Operational
Tracking Operational
Returns Integration (API & Files) Operational
Reporting Operational
Presort Services Operational
(Portal) presort.pitneybowes.com Operational
(Legacy Portal) MyAccount Operational
SFTP – Customer Access Operational
SFTP – USPS Dedicated Operational
Developer Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Sandbox- 20th March 2023 Mar 20, 2023 21:00 - Mar 21, 2023 02:00 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Monday, 2023-03-20 09:00 PM ET for 5 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2023-03-20 09:00 PM ET
End date/ Time: 2023-03-21 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Mar 15, 2023 - 12:56 EDT
Past Incidents
Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
Completed - The scheduled maintenance has been completed.
Mar 16, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:01 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Wednesday, 2023-03-15 , 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2023-03-15 08:00 PM ET
End date/ Time: 2023-03-16 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Mar 13, 12:19 EDT
Mar 15, 2023
Resolved - This incident has been resolved.
Mar 15, 02:52 EDT
Identified - The issue has been identified and a fix has been implemented. There is a backlog of events that we are processing. We will provide additional updates as we work through the backlog.
Mar 14, 15:25 EDT
Investigating - We are currently experiencing technical issues with our Tracking Service in our PRODUCTION environment. As of this morning Eastern time we are not posting new scan events via Consumer Connect, Tracking API, Webhooks and Files.

Our Emergency Response Team identified the problem and are working to resolve the issue. We will send you an update as quickly as possible.

Mar 14, 11:53 EDT
Mar 14, 2023
Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

Mar 6, 2023

No incidents reported.