beta
All Systems Operational
Client Connect Operational
client.pitneybowes.com Operational
Consumer Connect Operational
Tracking Operational
Notifications Operational
Returns Operational
The Publisher Operational
Consumer Connect Application Operational
Delivery API & Technology Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Shipment Manager Operational
Delivery API & Technology – Sandbox Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Ecommerce APIs (Formerly Shipping API) Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant
Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Ecommerce APIs (Formerly Shipping API) – Sandbox Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Fulfillment API & Technology Operational
Fulfillment Integration (API & Files) Operational
Fulfillment Client Portal Operational
Fulfillment API & Technology – Sandbox Operational
Fulfillment Integration (API & Files) Operational
Returns API & Technology Operational
Tracking Operational
Returns Integration (API & Files) Operational
Returns Shipment Manager Operational
Reporting Operational
Returns API & Technology – Sandbox Operational
Tracking Operational
Returns Integration (API & Files) Operational
Reporting Operational
Presort Services Operational
(Portal) presort.pitneybowes.com Operational
(Legacy Portal) MyAccount Operational
SFTP – Customer Access Operational
SFTP – USPS Dedicated Operational
Developer Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Sandbox- 04th October 2023 Oct 4, 2023 20:00 - Oct 5, 2023 02:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 03, 2023 - 04:53 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Wednesday, 2023-10-04 , 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2023-10-04 08:00 PM ET
End date/ Time: 2023-10-05 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Oct 04, 2023 - 20:00 EDT
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 10:00 EDT
Scheduled - We will be performing system maintenance in our Fulfillment PRODUCTION environment on Saturday, September 23rd, 2023, at 10:00 AM EST.

Description:
We will be making modifications to the Fulfillment PRODUCTION environment which will improve overall performance and stability.

If you experience any other issues during the maintenance window, please contact the Client Support Tech Services Team at ClientSupportTechServices@pb.com .

Thank you!
The Client Support Tech Services Team
ClientSupportTechServices@pb.com

Sep 15, 16:08 EDT
Resolved - We experienced a technical issue earlier which impacted our Returns SANDBOX environment. At this time we see full functionality in the Returns System.
Sep 23, 01:02 EDT
Investigating - We are currently experiencing technical issues with our Returns SANDBOX environment that may prevent you from using all features.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of Returns. We will send you an update as quickly as possible.

Sep 22, 20:38 EDT
Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.