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Scheduled Maintenance for Sandbox- 11th October 2024
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 2024 - 14:00 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Friday, 2023-10-11 , 02:00 PM ET for 2 days, 16 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : Friday 2023-10-11 02:00 PM ET
End date/ Time: Monday 2023-10-14 06:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Oct 11, 2024 14:00 - Oct 14, 2024 06:00 EDT

About This Site

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Client Connect Operational
client.pitneybowes.com Operational
Consumer Connect Operational
Tracking Operational
Notifications Operational
Returns Operational
The Publisher Operational
Consumer Connect Application Operational
Delivery API & Technology Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Shipment Manager Operational
Delivery API & Technology – Sandbox Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Ecommerce APIs (Formerly Shipping API) Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant ? Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Ecommerce APIs (Formerly Shipping API) – Sandbox Under Maintenance
Address Validation Under Maintenance
Carrier Info Under Maintenance
Create Label Under Maintenance
Create Label (APAC) Under Maintenance
Create Manifest Under Maintenance
Create Manifest (APAC) Under Maintenance
Electronic Delivery Under Maintenance
Get Rates Under Maintenance
Merchant Portal Under Maintenance
Pickups Under Maintenance
Register Merchant Under Maintenance
Retrieve HS Codes Under Maintenance
Shopping Cart Quotes Under Maintenance
Tracking Under Maintenance
Transaction Reports Under Maintenance
Fulfillment API & Technology Operational
Fulfillment Integration (API & Files) Operational
Fulfillment Client Portal Operational
Fulfillment API & Technology – Sandbox Operational
Fulfillment Integration (API & Files) Operational
Returns API & Technology Operational
Tracking Operational
Returns Integration (API & Files) Operational
Returns Shipment Manager Operational
Reporting Operational
Returns API & Technology – Sandbox Operational
Tracking Operational
Returns Integration (API & Files) Operational
Reporting Operational
Presort Services Operational
(Portal) presort.pitneybowes.com Operational
(Legacy Portal) MyAccount Operational
SFTP – Customer Access Operational
SFTP – USPS Dedicated Operational
Developer Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Production - 12th October 2024 Oct 12, 2024 22:00 - Oct 13, 2024 00:00 EDT
As part of our ongoing effort to strengthen our infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2024-10-12, 10:00 PM ET for 2 hours.

Description:
We will be making modifications to the PRODUCTION environment. During this time, you will not be able to refill your postage account via ACH.

Start date/Time : 2024-10-12, 10:00 PM ET
End date/time: 2024-10-12, 11:59 PM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Posted on Oct 10, 2024 - 05:47 EDT
Past Incidents
Oct 12, 2024

No incidents reported today.

Oct 11, 2024

Unresolved incident: Scheduled Maintenance for Sandbox- 11th October 2024.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024
PB Tracking Webhook Maintenance - 05 OCT 2024
Completed - The scheduled maintenance has been completed.
Oct 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 00:00 EDT
Scheduled - The PB Tracking has scheduled maintenance on the Tracking webhook system. During the maintenance window which is estimated for 10 hours, we will not be sending tracking events through webhook. Once the maintenance window is completed, we will work through the backlog of scan events and estimated to complete the backlog in 12 hours.

Start Time: Saturday October 5, 2024, 12:00 am ET
End Time: Saturday October 5, 2024, 10:00 pm ET

Duration: 22 hours

Please note this maintenance window will NOT impact scan events sent via other methods (API, files, Consumer Connect, Client Connect, and https://pitneybowes.shipment.co/track).

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Oct 3, 14:57 EDT
Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

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