PB Products Status

beta

All Systems Operational

About This Site

Client Connect Operational

client.pitneybowes.com Operational

Consumer Connect Operational

Tracking Operational

Notifications Operational

Returns Operational

The Publisher Operational

Consumer Connect Application Operational

Delivery API & Technology Operational

Tracking Operational

Delivery Integration (API & Files) Operational

Shipment Manager Operational

Delivery API & Technology – Sandbox Operational

Tracking Operational

Delivery Integration (API & Files) Operational

Ecommerce APIs (Formerly Shipping API) Operational

Address Validation Operational

Carrier Info Operational

Create Label Operational

Create Label (APAC) Operational

Create Manifest Operational

Create Manifest (APAC) Operational

Electronic Delivery Operational

Get Rates Operational

Merchant Portal Operational

Pickups Operational

Operational

Retrieve HS Codes Operational

Shopping Cart Quotes Operational

Tracking Operational

Transaction Reports Operational

Ecommerce APIs (Formerly Shipping API) – Sandbox Operational

Address Validation Operational

Carrier Info Operational

Create Label Operational

Create Label (APAC) Operational

Create Manifest Operational

Create Manifest (APAC) Operational

Electronic Delivery Operational

Get Rates Operational

Merchant Portal Operational

Pickups Operational

Retrieve HS Codes Operational

Shopping Cart Quotes Operational

Tracking Operational

Transaction Reports Operational

Fulfillment API & Technology Operational

Fulfillment Integration (API & Files) Operational

Fulfillment Client Portal Operational

Fulfillment API & Technology – Sandbox Operational

Fulfillment Integration (API & Files) Operational

Returns API & Technology Operational

Tracking Operational

Returns Integration (API & Files) Operational

Returns Shipment Manager Operational

Reporting Operational

Returns API & Technology – Sandbox Operational

Tracking Operational

Returns Integration (API & Files) Operational

Reporting Operational

Presort Services Operational

(Portal) presort.pitneybowes.com Operational

(Legacy Portal) MyAccount Operational

SFTP – Customer Access Operational

SFTP – USPS Dedicated Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for Sandbox- 04th October 2023 Oct 4, 2023 20:00 - Oct 5, 2023 02:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 03, 2023 - 04:53 EDT

Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Wednesday, 2023-10-04 , 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2023-10-04 08:00 PM ET
End date/ Time: 2023-10-05 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Oct 04, 2023 - 20:00 EDT

Past Incidents

Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

Fulfillment API & Technology - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 10:00 EDT

Scheduled - We will be performing system maintenance in our Fulfillment PRODUCTION environment on Saturday, September 23rd, 2023, at 10:00 AM EST.

Description:
We will be making modifications to the Fulfillment PRODUCTION environment which will improve overall performance and stability.

If you experience any other issues during the maintenance window, please contact the Client Support Tech Services Team at ClientSupportTechServices@pb.com .

Thank you!
The Client Support Tech Services Team
ClientSupportTechServices@pb.com
Sep 15, 16:08 EDT

Returns API & Technology - Sandbox Incident - Initial Notification

Resolved - We experienced a technical issue earlier which impacted our Returns SANDBOX environment. At this time we see full functionality in the Returns System.
Sep 23, 01:02 EDT

Investigating - We are currently experiencing technical issues with our Returns SANDBOX environment that may prevent you from using all features.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of Returns. We will send you an update as quickly as possible.
Sep 22, 20:38 EDT

Sep 22, 2023

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.