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All Systems Operational

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Client Connect Operational
client.pitneybowes.com Operational
Consumer Connect Operational
Tracking Operational
Notifications Operational
Returns Operational
The Publisher Operational
Consumer Connect Application Operational
Delivery API & Technology Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Shipment Manager Operational
Delivery API & Technology – Sandbox Operational
Tracking Operational
Delivery Integration (API & Files) Operational
Ecommerce APIs (Formerly Shipping API) Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant ? Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Ecommerce APIs (Formerly Shipping API) – Sandbox Operational
Address Validation Operational
Carrier Info Operational
Create Label Operational
Create Label (APAC) Operational
Create Manifest Operational
Create Manifest (APAC) Operational
Electronic Delivery Operational
Get Rates Operational
Merchant Portal Operational
Pickups Operational
Register Merchant Operational
Retrieve HS Codes Operational
Shopping Cart Quotes Operational
Tracking Operational
Transaction Reports Operational
Fulfillment API & Technology Operational
Fulfillment Integration (API & Files) Operational
Fulfillment Client Portal Operational
Fulfillment API & Technology – Sandbox Operational
Fulfillment Integration (API & Files) Operational
Returns API & Technology Operational
Tracking Operational
Returns Integration (API & Files) Operational
Returns Shipment Manager Operational
Reporting Operational
Returns API & Technology – Sandbox Operational
Tracking Operational
Returns Integration (API & Files) Operational
Reporting Operational
Presort Services Operational
(Portal) presort.pitneybowes.com Operational
(Legacy Portal) MyAccount Operational
SFTP – Customer Access Operational
SFTP – USPS Dedicated Operational
Developer Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023
Fulfillment API & Technology - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 00:00 EDT
Scheduled - We will be performing system maintenance in our Fulfillment PRODUCTION environment on Sunday, 28 May, 12:00 midnight.

Description:
We will be making modifications to the Fulfillment PRODUCTION environment which will improve overall performance and stability.

If you experience any other issues during the maintenance window, please contact the Client Support Tech Services Team at ClientSupportTechServices@pb.com .

Thank you!
The Client Support Tech Services Team
ClientSupportTechServices@pb.com
May 25, 06:20 EDT
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Shipping API - Incident Quick Close
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
May 25, 15:45 EDT
Scheduled Maintenance for Sandbox- 24th May 2023
Completed - The scheduled maintenance has been completed.
May 25, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 20:01 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Wednesday, 2023-05-24 , 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2023-05-24 08:00 PM ET
End date/ Time: 2023-05-25 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
May 24, 04:59 EDT
May 24, 2023
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023
Upcoming maintenance
Completed - The scheduled maintenance has been completed.
May 21, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:30 EDT
Scheduled - Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, May 21 between 02:30 AM and 04:30 AM ET.

All components in Consumer Connect will not be available during the maintenance window

Start date: May 21

Start and end time: 02:30 AM - 04:30 AM ET

Total maintenance window: 2 hours

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact ClientSupportTechServices@pb.com.

Regards,
Client Support Technical Services Team
May 16, 12:11 EDT
May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

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