Cross-Border Retail Scheduled Production Maintenance: September 15, 2019
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted about 1 month ago. Sep 15, 2019 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Sep 15, 2019 - 04:00 EDT
Cross-Border Retail Production maintenance originally scheduled for Sunday, September 8, 2019 has been postponed to Sunday, September 15, 2019
Posted about 2 months ago. Aug 28, 2019 - 17:30 EDT
Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, September 15, 2019 starting at 8:00 AM GMT and ending at 10:00 AM GMT.

During this maintenance, all Borderfree Production services, except Envoy/API Checkout, will be unavailable. Note that this does not impact international shopping on your site; your international customers will be able to submit orders as usual during the maintenance. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process and submit catalogs for processing.

Start date: Sunday, September 15, 2019

Start and end time: 08:00 AM - 10:00 AM GMT

Total maintenance window: 2 hours

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact

The Borderfree Production Support Team
Posted 2 months ago. Aug 12, 2019 - 14:36 EDT
This scheduled maintenance affected: Cross-Border Retail (PO Generation, Post Order Processing, Catalog, Localization, Consulate, Hub Application).