Cross-Border Retail Scheduled Production Maintenance: September 15, 2019
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted Sep 15, 2019 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2019 - 04:00 EDT
Cross-Border Retail Production maintenance originally scheduled for Sunday, September 8, 2019 has been postponed to Sunday, September 15, 2019
Posted Aug 28, 2019 - 17:30 EDT
Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, September 15, 2019 starting at 8:00 AM GMT and ending at 10:00 AM GMT.

During this maintenance, all Borderfree Production services, except Envoy/API Checkout, will be unavailable. Note that this does not impact international shopping on your site; your international customers will be able to submit orders as usual during the maintenance. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process and submit catalogs for processing.

Start date: Sunday, September 15, 2019

Start and end time: 08:00 AM - 10:00 AM GMT

Total maintenance window: 2 hours

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact

The Borderfree Production Support Team
Posted Aug 12, 2019 - 14:36 EDT
This scheduled maintenance affected: Cross-Border Retail (PO Generation, Post Order Processing, Catalog, Localization, Consulate, Hub Application).