Scheduled Maintenance for TrackPackage API Production- 4th April 2024
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted May 04, 2024 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 04, 2024 - 03:00 EDT
As part of our ongoing effort to strengthen our Unified Tracking Platform, we will be performing system maintenance in our Tracking Services in PRODUCTION environment on Saturday, 2024-05-04 03:00 AM ET for 2 hours.

We will be making modifications to the Unified Tracking Platform in PRODUCTION environment which will improve overall performance and stability.

During this maintenance only TrackPackage API will be impacted, all other APIs will be working as expected.

Start date/Time : 2024-05-04 03:00 AM ET
End date/ Time: 2024-05-04 05:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at
Posted May 03, 2024 - 10:28 EDT
This scheduled maintenance affected: Consumer Connect (Tracking), Returns API & Technology (Tracking), Delivery API & Technology (Tracking), and Ecommerce APIs (Formerly Shipping API) (Tracking).