Cross-Border Retail - WEX Partner Maintenance
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted Sep 11, 2022 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2022 - 01:00 EDT
Dear Borderfree Merchant,

Our virtual credit card provider, WEX Inc., has announced a scheduled maintenance period from Sunday, September 11, 2022 at 1:00 AM ET to 6:00 AM ET.

During the time window indicated, you may experience intermittent delay with purchase order (PO) files generation for orders that have not been assigned a virtual credit card at the start of the maintenance window. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process.

Start and end date and time: 09/11/2022 01:00 AM ET - 06:00 AM ET

Affected environments: Production

The Borderfree Production Support Team
Posted Aug 30, 2022 - 15:31 EDT