Shipping API - Scheduled Maintenance - PRODUCTION 10/13/18
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted Oct 13, 2018 - 20:20 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2018 - 20:00 EDT
We will be undergoing scheduled maintenance during this time.
Posted Oct 11, 2018 - 16:33 EDT
As part of our ongoing effort to strengthen and modernize our PB Shipping APIs system infrastructure, we will be performing system maintenance in our PB Shipping APIs PRODUCTION environment on Saturday October 13th at 8:00 PM ET for approximately 20 minutes.

We will be making modifications to the PB Shipping APIs PRODUCTION environment which will improve overall performance and stability.

Possible Downtime:
Shipping APIs will be impacted as noted below.
The ability to create new Merchant accounts will also be impacted.

Possible Action Required:
During the maintenance window, one or more of the Shipping APIs may not be available. If you encounter an issue, please try again after the maintenance window completes (at approximately 8:20 PM ET).
If you experience any other issues after the maintenance window, please contact the PB Shipping API Support Team at

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your shipping API solutions. We apologize for any inconvenience and thank you for your continued partnership with Pitney Bowes. For more information, please contact us at
Posted Oct 11, 2018 - 15:52 EDT
This scheduled maintenance affected: Shipping API (Create Label, Get Rates, Merchant Portal, Create Manifest).