All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shipping Operational
90 days ago
99.85 % uptime
Today
PitneyShip & PitneyShip Pro USA Operational
90 days ago
99.87 % uptime
Today
PitneyShip Pro Canada Operational
90 days ago
99.87 % uptime
Today
PitneyShip & PitneyShip Pro Europe Operational
90 days ago
99.86 % uptime
Today
PitneyShip Pro UK Operational
90 days ago
99.78 % uptime
Today
PitneyShip Enterprise USA Operational
90 days ago
99.87 % uptime
Today
PitneyShip Enterprise Europe Operational
90 days ago
99.86 % uptime
Today
ShipAccel USA Operational
90 days ago
99.85 % uptime
Today
PitneyTrack & Lockers Operational
90 days ago
99.93 % uptime
Today
PitneyTrack USA Operational
90 days ago
99.93 % uptime
Today
PitneyTrack Canada Operational
90 days ago
99.93 % uptime
Today
PitneyTrack Europe Operational
90 days ago
99.92 % uptime
Today
PitneyTrack UK Operational
90 days ago
99.93 % uptime
Today
PitneyTrack ANZ Operational
90 days ago
99.93 % uptime
Today
ParcelPoint USA Operational
90 days ago
99.93 % uptime
Today
ParcelPoint Canada Operational
90 days ago
99.93 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.9 % uptime
Today
PitneyAnalytics USA Operational
90 days ago
99.9 % uptime
Today
PitneyAnalytics Canada Operational
90 days ago
99.9 % uptime
Today
FedRAMP Operational
90 days ago
99.99 % uptime
Today
PitneyShip & PitneyShip Pro Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Operational
90 days ago
99.98 % uptime
Today
ParcelPoint Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
100.0 % uptime
Today
Shipping360 APIs Operational
90 days ago
99.97 % uptime
Today
Shipment Operational
90 days ago
99.98 % uptime
Today
Address Operational
90 days ago
99.97 % uptime
Today
Carrier Account Operational
90 days ago
99.97 % uptime
Today
Manifest Operational
90 days ago
99.97 % uptime
Today
Multipiece APIs Operational
90 days ago
99.97 % uptime
Today
Payment Operational
90 days ago
99.97 % uptime
Today
Pickups Operational
90 days ago
99.97 % uptime
Today
Print Operational
90 days ago
99.97 % uptime
Today
Shipment By Rate Shop Operational
90 days ago
99.97 % uptime
Today
Tracking Operational
90 days ago
99.97 % uptime
Today
Batch Operational
90 days ago
99.97 % uptime
Today
Cost Account Management Operational
90 days ago
99.97 % uptime
Today
Location Operational
90 days ago
99.97 % uptime
Today
Ecommerce Connectors Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Mirakl/Macys Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
MSDynamics Operational
90 days ago
100.0 % uptime
Today
NetSuite Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pharma Connectors Operational
90 days ago
100.0 % uptime
Today
McKesson Operational
90 days ago
100.0 % uptime
Today
EPIC Operational
90 days ago
100.0 % uptime
Today
SendPro Enterprise Operational
90 days ago
99.88 % uptime
Today
Smart Access Management Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) ANZ Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) UK Operational
90 days ago
100.0 % uptime
Today
Client Connect Operational
90 days ago
99.95 % uptime
Today
client.pitneybowes.com Operational
90 days ago
99.95 % uptime
Today
Consumer Connect Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
The Publisher Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Application Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) Operational
90 days ago
99.99 % uptime
Today
Address Validation Operational
90 days ago
99.99 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
99.96 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
99.98 % uptime
Today
Merchant Portal Operational
90 days ago
99.98 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
99.98 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) - Sandbox Operational
90 days ago
99.99 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
99.98 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.97 % uptime
Today
Addison Lee Operational
90 days ago
100.0 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Bluedart Operational
90 days ago
100.0 % uptime
Today
BoxBerry Operational
90 days ago
100.0 % uptime
Today
Canpar Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
99.91 % uptime
Today
CouriersPlease Operational
90 days ago
100.0 % uptime
Today
DAI Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Dicom Canada Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DRAGONFLY Operational
90 days ago
100.0 % uptime
Today
Fastway Couriers Operational
90 days ago
100.0 % uptime
Today
FedEX Operational
90 days ago
99.79 % uptime
Today
GLS Operational
90 days ago
100.0 % uptime
Today
gofor Operational
90 days ago
100.0 % uptime
Today
ICS Operational
90 days ago
100.0 % uptime
Today
INTELCOM Operational
90 days ago
100.0 % uptime
Today
Japan Post Operational
90 days ago
100.0 % uptime
Today
Lasership Operational
90 days ago
100.0 % uptime
Today
Loomis Operational
90 days ago
100.0 % uptime
Today
Lone Star Overnight Operational
90 days ago
100.0 % uptime
Today
Metroland Operational
90 days ago
100.0 % uptime
Today
Midland Operational
90 days ago
100.0 % uptime
Today
MyPost Business Operational
90 days ago
100.0 % uptime
Today
ONTIME Operational
90 days ago
100.0 % uptime
Today
Ontrack Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
99.99 % uptime
Today
Purolator Operational
90 days ago
100.0 % uptime
Today
RavenForce Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.93 % uptime
Today
Rx2Go Operational
90 days ago
100.0 % uptime
Today
SDD Express Operational
90 days ago
100.0 % uptime
Today
Sendle Operational
90 days ago
100.0 % uptime
Today
Spee-Dee Operational
90 days ago
99.95 % uptime
Today
Spring GDS Operational
90 days ago
100.0 % uptime
Today
Supreme Systems Operational
90 days ago
100.0 % uptime
Today
Supreme Systems (Powered by DataTrac) Operational
90 days ago
100.0 % uptime
Today
TFORCE Operational
90 days ago
100.0 % uptime
Today
Uniuni Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.4 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 1, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Jun 1, 13:24 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 1, 13:06 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Jun 1, 12:07 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 1, 11:58 EDT
May 31, 2025
Scheduled Maintenance for Production - 31st May 2025
Completed - The scheduled maintenance has been completed.
May 31, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 20:30 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2025-05-31 , 08:30 PM ET for 3 hours.

Description:
We will be making modifications to the Expedited Delivery Services PRODUCTION environment which will improve overall performance and stability.


Start date/Time : 2025-05-31 08:30 PM ET
End date/ Time: 2025-05-31 11:30 PM ET

Please note that during the maintenance window, you may experience intermittent errors for a short period of time.

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
May 28, 14:32 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 31, 12:39 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 31, 12:28 EDT
May 30, 2025
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 30, 22:30 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 30, 22:13 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 30, 22:12 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 30, 22:03 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 30, 22:03 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 30, 21:52 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 30, 21:41 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 30, 21:21 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 30, 10:51 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 30, 10:44 EDT
May 29, 2025
Service Disruption observed for SP360 Shipping for UK region
Resolved - The issue has been resolved, and all services are back to normal.
May 29, 07:01 EDT
Update - The issue has been resolved, and all services are back to normal.
May 29, 07:00 EDT
Investigating - We are currently experiencing technical issues with our SP360 Shipping for UK region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
May 29, 04:36 EDT
May 28, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
May 28, 08:11 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
May 28, 08:06 EDT
May 27, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 27, 10:45 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 27, 10:40 EDT
UPS Service Disruption Observed for Multiple Services.
Resolved - UPS have resolved the issue and all services are functional now.
May 27, 09:38 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment and CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 27, 09:28 EDT
May 26, 2025
Royal Mail Service Disruption Observed for RateShipment.
Resolved - Royal Mail have resolved the issue and all services are functional now.
May 26, 04:34 EDT
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
May 26, 04:29 EDT
Scheduled Maintenance for Sandbox- 25th May 2025
Completed - The scheduled maintenance has been completed.
May 26, 02:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:45 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Sunday, 2025-05-25 , 09:30 PM ET for 4.5 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2025-05-25 09:30 PM ET
End date/ Time: 2025-05-26 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
May 25, 21:41 EDT
May 25, 2025
May 24, 2025
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 24, 16:10 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 24, 16:01 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 24, 15:41 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 24, 15:00 EDT
May 23, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 23, 08:17 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 23, 08:08 EDT
Scheduled Maintenance for Sandbox- 22nd May 2025
Completed - The scheduled maintenance has been completed.
May 23, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services Sandbox environment on Thursday, 2025-05-22 , 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services Sandbox environment which will improve overall performance and stability.

Start date/Time : 2025-05-22 08:00 PM ET
End date/ Time: 2025-05-23 02:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
May 21, 11:50 EDT
May 22, 2025
Royal Mail Service Disruption Observed for RateShipment.
Resolved - Royal Mail have resolved the issue and all services are functional now.
May 22, 07:15 EDT
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
May 22, 07:10 EDT
May 21, 2025

No incidents reported.

May 20, 2025
Performance issue observed for SendPro Enterprise for USA region.
Resolved - The issue has been resolved, and we've observed improved performance. The application is now functioning as expected.
May 20, 16:52 EDT
Investigating - Performance issue are being observed for SendPro Enterprise for USA region.
Pitney Bowes Technical Teams are actively working on this and we will update as we make progress.
May 20, 13:26 EDT
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
May 20, 13:13 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 20, 13:04 EDT
Expedited Delivery Services Sandbox - Incident - Initial Notification
Resolved - This incident has been resolved.
May 20, 13:06 EDT
Update - We are currently experiencing technical issues with our PB Expedited Delivery Services Sandbox environment that may prevent you from creating an Authentication Token for Expedited Delivery Services in Sandbox environment.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
May 20, 12:12 EDT
Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services Sandbox environment that may prevent you from creating an Authentication Token for Expedited Delivery Services in Sandbox environment.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
May 20, 12:08 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 20, 10:59 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 20, 10:50 EDT
May 19, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 19, 07:57 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 19, 07:52 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 19, 07:47 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 19, 07:40 EDT
May 18, 2025
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
May 18, 10:57 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
May 18, 10:48 EDT
← Incident History