beta
Cross-Border Retail Scheduled Production Maintenance
Scheduled Maintenance Report for PB Products
Completed
The scheduled maintenance has been completed.
Posted Jun 12, 2022 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 12, 2022 - 01:00 EDT
Scheduled
Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, June 12, 2022 starting at 1:00 AM EDT and ending at 5:00 AM EDT.

During this maintenance, all Borderfree Production services, except Envoy/API Checkout, will be unavailable. Note that this does not impact international shopping on your site; your international customers will be able to submit orders as usual during the maintenance. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process and submit catalogs for processing.

Start date: Sunday, June 12, 2022

Start and end time: 01:00 AM - 05:00 AM EDT

Total maintenance window: 4 hours

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact support@borderfree.com.

Regards,
The Borderfree Production Support Team
Posted May 25, 2022 - 09:52 EDT
This scheduled maintenance affected: Cross-Border Retail (PO Generation, Post Order Processing, Catalog, Consulate, Hub Application).