Scheduled Maintenance - Shipping APIs - May 16, 2020
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted May 16, 2020 - 23:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2020 - 22:30 EDT
As part of our ongoing effort to strengthen our PB Shipping APIs system infrastructure, we will be performing system maintenance in our PB Shipping APIs PRODUCTION environment on Saturday, May 16th beginning at 10:30 PM ET for 1 hour.

We will be making modifications to the PB Shipping APIs PRODUCTION environment which will improve overall performance and stability.

Possible Downtime:
During the maintenance period, there will be intermittent interruptions in service which may affect our Create Shipment, Rate Shipment and Create Manifest APIs. In addition, there may be intermittent interruptions in the ability to register a new Merchant Account.

Possible Action Required:
Should you encounter difficulties during this maintenance period, please submit your request again after the Maintenance Period completes. If you experience any other issues during the maintenance window, please contact the PB Client Services Tech Support Team at

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your shipping API solutions. We apologize for any inconvenience and thank you for your continued partnership with Pitney Bowes. For more information, please contact us at
Posted May 12, 2020 - 13:43 EDT
This scheduled maintenance affected: Shipping API (Create Label, Get Rates, Merchant Portal, Create Manifest).