Cross-Border Retail - WEX Partner Maintenance : August 17, 2019
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted Aug 18, 2019 - 00:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2019 - 19:30 EDT
We will be undergoing scheduled maintenance during this time.
Posted Aug 16, 2019 - 10:33 EDT
Dear Pitney Bowes Merchant,

Our virtual credit card provider, WEX Inc., has announced a scheduled maintenance period from Saturday August 17th, 2019 at 7:30pm EDT to Sunday August 18th, 2019 at 12:30am EDT.

During the time window indicated, you will not be able to retrieve Pitney Bowes purchase order (PO) files or use our automated order placement service for orders that have not been assigned a virtual credit cart at the start of the maintenance window. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process.

Start and end date and time:
• US: 08/17/19 07:30 PM - 08/18/19 12:30 AM EDT
• UK: 08/18/19 12:30 AM - 08/18/19 05:30 AM BST
• AU: 08/18/19 09:30 AM - 08/18/19 02:30 AM AEST

Affected environments: Production

The Borderfree Production Support Team
Posted Aug 16, 2019 - 09:59 EDT
This scheduled maintenance affected: Cross-Border Retail (PO Generation).