Cross-Border Retail - WEX Partner Maintenance
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted Aug 07, 2022 - 13:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 07, 2022 - 01:00 EDT
Dear Borderfree Merchant,

Our virtual credit card provider, WEX Inc., has announced a scheduled maintenance period from Sunday, August 7, 2022 at 1:00 AM ET to 6:00 AM ET and 9:00 AM ET to 1:00 PM ET.

During the time window indicated, you may experience intermittent delay with purchase order (PO) files generation for orders that have not been assigned a virtual credit card at the start of the maintenance window. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process.

Start and end date and time: 08/07/2022 01:00 AM ET - 06:00 AM ET and 9:00 AM ET - 1:00 PM ET

Affected environments: Production

The Borderfree Production Support Team
Posted Aug 04, 2022 - 10:49 EDT
This scheduled maintenance affected: Cross-Border Retail (PO Generation).