Cross-Border Retail Scheduled Production Maintenance: January 26, 2020
Scheduled Maintenance Report for PB Products
The scheduled maintenance has been completed.
Posted Jan 26, 2020 - 03:45 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2020 - 03:00 EST
Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, January 26, 2020 starting at 3:00 AM EST and ending at 3:45 AM EST.

During this maintenance, all Borderfree Production services, except Envoy/API Checkout, will be unavailable. Note that this does not impact international shopping on your site; your international customers will be able to submit orders as usual during the maintenance. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process and submit catalogs for processing.

Start date: Sunday, January 26, 2020

Start and end time: 03:00 AM - 03:45 AM EST

Total maintenance window: 45 mins

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact

The Borderfree Production Support Team
Posted Jan 13, 2020 - 11:55 EST
This scheduled maintenance affected: Cross-Border Retail (PO Generation, Post Order Processing, Catalog, Localization, Consulate, Hub Application).