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Cross-Border Retail Scheduled Production Maintenance: January 26, 2020
Scheduled Maintenance Report for PB Products
Completed
The scheduled maintenance has been completed.
Posted Jan 26, 2020 - 03:45 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2020 - 03:00 EST
Scheduled
Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, January 26, 2020 starting at 3:00 AM EST and ending at 3:45 AM EST.

During this maintenance, all Borderfree Production services, except Envoy/API Checkout, will be unavailable. Note that this does not impact international shopping on your site; your international customers will be able to submit orders as usual during the maintenance. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process and submit catalogs for processing.

Start date: Sunday, January 26, 2020

Start and end time: 03:00 AM - 03:45 AM EST

Total maintenance window: 45 mins

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact support@borderfree.com.

Regards,
The Borderfree Production Support Team
Posted Jan 13, 2020 - 11:55 EST
This scheduled maintenance affected: Cross-Border Retail (PO Generation, Post Order Processing, Catalog, Localization, Consulate, Hub Application).