Dear Pitney Bowes Merchant,
We’ve been experiencing an issue due to an outage at our network provider end that may prevent your international customers from checking out using Envoy/API Checkout, your customer service team from logging in to Consulate and your system from retrieving purchase orders.
Our team is actively investigating the issue. We will send an update as soon as possible.
If you have any questions, please contact email@example.com
The Borderfree Production Support Team