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Cross-Border Retail Scheduled Production Maintenance: October 11, 2020
Scheduled Maintenance Report for PB Products
Completed
The scheduled maintenance has been completed.
Posted Oct 11, 2020 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 11, 2020 - 04:00 EDT
Scheduled
Dear Pitney Bowes Merchant,

We'll be performing system maintenance in our Production environment on Sunday, October 11th, 2020 starting at 4:00 AM EST and ending at 5:00 AM EST.

During this maintenance, all Borderfree Production services, except Envoy/API Checkout, will be unavailable. Note that this does not impact international shopping on your site; your international customers will be able to submit orders as usual during the maintenance. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process and submit catalogs for processing.

Start date: Sunday, October 11, 2020

Start and end time: 04:00 AM - 05:00 AM EST

Total maintenance window: 1 hour

Affected environments: Production

Pitney Bowes performs scheduled maintenance on an ongoing basis to help you maximize your business. If you have any questions, please contact support@borderfree.com.

Regards,
The Borderfree Production Support Team
Posted Sep 29, 2020 - 11:00 EDT