Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2021 - 21:00 EDT
Scheduled
Start Time: Saturday September 11, 9:00 pm ET End Time: Sunday September 12, 3:00 am ET Duration: 6 hours
During the USPS maintenance, Label Providers will be unable to communicate with the USPS Label Broker server. This will not have any impact to Standard Returns Create Label with the QR Code feature, however users will not be able to access the label from the USPS Store during the maintenance window. Standard Return labels created during the maintenance window will be uploaded to the USPS when the maintenance is completed.
Possible Downtime: USPS Store will not be able to scan QR_Code to generate Standard Returns labels during the maintenance window. Also, users may not be able to print labels via the USPS Label Broker website (https://tools.usps.com/label-broker.htm).
Possible Action Required: No action required.
If you experience any other issues during the maintenance window, please contact The Client Support Tech Services Team at ClientSupportTechServices@pb.com
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Posted Sep 08, 2021 - 15:44 EDT
This scheduled maintenance affected: Consumer Connect (Returns) and Returns API & Technology (Returns Integration (API & Files)).