beta
Cross-Border Retail - WEX Partner Maintenance : October 12th, 2019
Scheduled Maintenance Report for PB Products
Completed
The scheduled maintenance has been completed.
Posted Oct 13, 2019 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2019 - 22:00 EDT
Scheduled
Dear Pitney Bowes Merchant,

Our virtual credit card provider, WEX Inc., has announced a scheduled maintenance period from Saturday October 12th, 2019 at 10:00pm EDT to Sunday October 13th, 2019 at 12:00am EDT.

During the time window indicated, you will not be able to retrieve Pitney Bowes purchase order (PO) files or use our automated order placement service for orders that have not been assigned a virtual credit card at the start of the maintenance window. Please be assured that after the scheduled maintenance, you will be able to retrieve PO files — including PO files generated during the maintenance window — according to your standard retrieval process.

Start and end date and time:
• US: 10/12/19 10:00 PM - 10/13/19 12:00 AM EDT
• UK: 10/13/19 03:00 AM - 10/13/19 05:00 AM BST
• AU: 10/13/19 12:00 PM - 10/13/19 02:00 PM AEST

Affected environments: Production

Regards,
The Borderfree Production Support Team
Posted Oct 08, 2019 - 13:15 EDT